# Your blocklist | GTM and Outreach

Source: https://exntra.in/help/blocklist

[Help center](/help)

Getting started

-   [Start here](/help/start-here)

Mailboxes

-   [Connect a Google Workspace mailbox](/help/connect-google)
-   [Connect Microsoft 365](/help/connect-microsoft)
-   [Connect Zoho Mail](/help/connect-zoho)
-   [Connect any other provider (SMTP and IMAP)](/help/connect-smtp)

Reaching the inbox

-   [Sending limits and the slow start](/help/slow-start)
-   [Why we don't do warm-up](/help/no-warmup)
-   [Set up SPF, DKIM and DMARC](/help/dns-records)
-   [Domain and server checks](/help/domain-health)

Contacts

-   [Import contacts](/help/import-contacts)
-   [How we check contacts](/help/contact-checks)
-   [Email providers (ESP sending and matching)](/help/email-providers)
-   [Your blocklist](/help/blocklist)

Campaigns

-   [Create a campaign](/help/create-campaign)
-   [Write your emails](/help/write-emails)
-   [Schedule and smart scheduling](/help/schedule)
-   [Unsubscribe options](/help/unsubscribe)
-   [Preview, test and review](/help/test-and-review)
-   [Understand your results](/help/campaign-results)
-   [Bounces and auto-pause](/help/bounces)
-   [Pause, edit and restart a campaign](/help/manage-campaign)
-   [1–100 testing](/help/ab-testing)

Inbox and replies

-   [The Master Inbox](/help/master-inbox)
-   [Automatic replies](/help/auto-replies)

Account and team

-   [Team members and roles](/help/team-roles)
-   [Workspaces](/help/workspaces)
-   [HubSpot, Salesforce and moving from other tools](/help/integrations)
-   [API, webhooks and AI agents](/help/api-and-ai)
-   [Plan and billing](/help/billing)
-   [When our support team opens your account](/help/support-access)
-   [Change the app's language](/help/language)
-   [Two-step sign-in](/help/two-step-sign-in)

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# Your blocklist

Emails and domains that are never emailed, from any campaign.

[Open in the app →](https://app.example.com/#/settings?tab=Blocklist)

Go to **Settings**, then **Blocklist**.

Anything on your blocklist is **never emailed** from any campaign in your account.

## What gets added automatically

-   **Hard bounces**: the address doesn’t exist.
-   **Unsubscribes**: anyone who clicks unsubscribe, or replies “unsubscribe”, “stop” or “remove me”.

## Add your own

Add emails ([name@company.com](mailto:name@company.com)) or whole domains (company.com). For example: competitors, current customers, or people who asked not to be contacted. Add a reason so your team knows why.

## Soft bounces

Soft bounces (a full mailbox, a temporary error) are not blocked automatically. You can block them from a domain’s page.

## Removing an entry

You can remove an entry you added. Be careful: unsubscribes must stay blocked by law in many countries.

[Previous**Email providers (ESP sending and matching)**](/help/email-providers) [Next**Create a campaign**](/help/create-campaign)

**Still stuck?** Use the chat button inside the app, or email us at [support@example.com](mailto:support@example.com).